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Overview of Privilege Aluxes Isla Mujeres Adults Only
- Overview
- Rooms
- Location
- Amenities
- Policies
4.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent
Popular amenities
- Pool
- Hot Tub
- Breakfast included
- All inclusive
- Spa
- Free WiFi
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
Explore the area
- Isla Mujeres Cemetery2 min walk
- Cocal Beach2 min walk
- Norte Beach5 min walk
- Isla Mujeres, Quintana Roo (ISJ)3 min drive
Room options
About this area
Isla Mujeres
Located in Isla Mujeres, Privilege Aluxes Isla Mujeres Adults Only is on the beach. Travelers eager for a bit of culture can stop by Capitán Dulché Museum, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Norte Beach. Miguel Hidalgo and Crayola House are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving and sailing adventures can be found near the property.
What's nearby
Isla Mujeres Cemetery
- 2 min walk
Cocal Beach
- 2 min walk
Miguel Hidalgo
- 2 min walk
Norte Beach
- 5 min walk
Garrafon Natural Reef Park
- 19 min walk
Getting around
Cancun Intl. Airport (CUN) - 125 min drive
Restaurants
La Playita Restaurant Isla Mujeres - 3 min walk
Stingray - 2 min walk
Ixi Beach - 1 min walk
Coco Restaurant And Beach Bar - 1 min walk
Lola Valentina - 3 min walk
About this property
Privilege Aluxes Isla Mujeres Adults Only
4.5-star luxury resort by the sea
Located close to Miguel Hidalgo and Norte Beach, Privilege Aluxes Isla Mujeres Adults Only provides a free breakfast buffet, a roundtrip airport shuttle, and a swim-up bar. With a white sand beach, beachfront dining, and a beach bar, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a body wrap, or a Swedish massage at Mystique, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Asian cuisine and a poolside location.Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
- 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
- Express check-out, wedding services, and massage treatment rooms
- A porter/bellhop, a front-desk safe, and concierge services
- An elevator, tour/ticket assistance, and ATM/banking services
- Guest reviews say great things about the breakfast and location
Room features
All 124 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- 40-inch plasma TVs with cable channels
- Coffee/tea makers, daily housekeeping, and desks
All inclusive details
All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
In-room minibar (some restrictions)
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Free buffet breakfast available daily
2 bars/lounges
3 restaurants
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Pool bar & snacks
Privilege Beach Club
Sabor
Satay
Things to do
2 outdoor pools
3 spa tubs
Full-service spa
Gym
Sauna
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
2 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Reception hall
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower only
Entertainment
40-inch plasma TV with cable channels
iPod dock
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Phone
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Policies
Check-in
Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Airport shuttle fee: MXN 2000 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Property is also known as
Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 654 out of 1004 reviews" "
10 - Excellent
654
" "10 - Excellent 65%
Rating 8 - Good. 234 out of 1004 reviews" "
8 - Good
234
" "8 - Good 23%
Rating 6 - Okay. 56 out of 1004 reviews" "
6 - Okay
56
" "6 - Okay 6%
Rating 4 - Poor. 28 out of 1004 reviews" "
4 - Poor
28
" "4 - Poor 3%
Rating 2 - Terrible. 32 out of 1004 reviews" "
2 - Terrible
32
" "2 - Terrible 3%
9.4/10
Cleanliness
9.1/10
Staff & service
8.8/10
Amenities
9.1/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
ricky
Traveled with family
May 22, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Good times
Stayed 4 nights in May 2023
10/10 Excellent
Donald Edgar
Traveled with partner
May 17, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a relaxing vacation.
Stayed 7 nights in May 2023
4/10 Poor
evrim
Traveled with partner
May 17, 2023
Liked: Cleanliness
Disliked: Staff & service
When u check in they don't give u any information about the hotel and services. We found out that we have to book for the breakfast, for the Brazilian night, etc. No one told us these. When we went to front desk, they said oh you have to read the paper in the room!! Really, is it too much work for you to tell us how do these restaurants work??? Front desk is not helpful and not friendly in general.Food and drinks are really bad! I had the worst taco and worst ny steak at the beach rest in my life. Service wasn't good at all. Drinks are terrible, just water and sugar. We are not coming back here! Oh we asked for ice to room service, he said it will take 30 minutes, ahaha ! just bucket of ice!!!Just the good part is beach is nice, hotel is very close to town, we had amazing food in the town. Also we liked big balconies at the room.
Stayed 3 nights in May 2023
10/10 Excellent
Louis John
Traveled with partner
May 17, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent. The service, food, cleanness , location are all fantastic.
Stayed 4 nights in May 2023
10/10 Excellent
Thomas vaughan
May 12, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, this is an adult only resort which I found to be nice and relaxing and even being adults only, there were never any loud adults either. I was first concerned when I booked how easy was it for me to get to the resort from the airport. The motel arranged everything from the time I got off the plane until the time I arrived at the front door of the resort and also on the way back. The cost for this service was more than reasonable and highly recommend you take advnatge of it.We decided not to do the all inclusive since we are not big drinkers and wanted to experience the numerous options for eating in the area. Breakfst was included and it was a great buffet that would fill you up until dinner.The rooms were very nice, clean. The beach was wonderful and the little huts on the the beach were great. The only issue I say was there was a little supply of huts so if you wanted one for the day you needed to go out before breakfast and put your towel on the seats you were using or you might not get one.The location is right in the heart of the downtown so walking distance to everything. We rented a gof cart for one day just to see the whole island, but walked everwhere the other days.If you are wishing to exchange dollars to pesos I would use the ferry terminal or C-bank as the resort gives low exchange.Overall great experience and I would definely stay there again.
Stayed 10 nights in Apr 2023
10/10 Excellent
Jessica
Traveled with partner
May 10, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Great trip. Perfect place.
Stayed 7 nights in May 2023
10/10 Excellent
Lenny J
Traveled with family
May 6, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2023
2/10 Terrible
LOUISE, New York
Traveled with partner
May 6, 2023
Disliked: Cleanliness, amenities, property conditions & facilities
Boring! Drunk Fest in Pool! Understaffed
Stayed 3 nights in Apr 2023
10/10 Excellent
Catrina
Traveled with group, Traveled with partner
May 3, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff. They were all amazing and kept the property well maintained. The landscaping was beautiful, the food was delicious. I would highly recommend
Stayed 6 nights in Apr 2023
4/10 Poor
Samar, Dearborn heights
Traveled with group
May 1, 2023
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property, such as the exterior and beach were beautiful. The restaurants were very good. The reason we couldnt sleep the second night and ledt early was due to how bad the rooms smelled. The interior of the hotel need ALOT of updating closest made all our clothes smell like funky mildew. The bed was uncomfortable and sheets smelled. We slept the first night with towels over the sheets, used towels as blankets and our shirts as pillow covers.
Stayed 2 nights in Apr 2023