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Overview of Hampton Inn & Suites Phoenix Downtown
- Overview
- Rooms
- Location
- Amenities
- Policies
3.0 star property
8.8/10 Excellent
Popular amenities
- Free WiFi
- Breakfast included
- Pet friendly
- Air conditioning
- Restaurant
- Gym
77 E Polk St, Phoenix, AZ, 85004
Explore the area
- Phoenix Convention Center5 min walk
- Footprint Center9 min walk
- Arizona Science Center12 min walk
- Phoenix, AZ (PHX-Sky Harbor Intl.)16 min drive
Room options
About this area
Phoenix
Located in Phoenix, Hampton Inn & Suites Phoenix Downtown is in the city center. Phoenix Convention Center and Herberger Theater Center are cultural highlights, and some of the area's landmarks include El Zaribah Shriners Auditorium and Wrigley Mansion. Looking to enjoy an event or a game? See what's going on at Footprint Center or Chase Field. Be sure not to miss outdoor adventures like mountain climbing, mountain biking, and horse riding, or hop on a bike rental nearby and take a self-guided tour around Phoenix.
What's nearby
Arizona State University - Downtown Phoenix
- 2 min walk
Phoenix Convention Center
- 5 min walk
Arizona Center
- 8 min walk
Footprint Center
- 9 min walk
Arizona Science Center
- 12 min walk
Getting around
Van Buren - Central Ave Station - 3 min walk
Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive
Restaurants
Crescent Ballroom - 5 min walk
Starbucks - 5 min walk
Seamus McCaffrey Irish Pub - 4 min walk
Chick-Fil-A - 3 min walk
Cornish Pasty Co. - 4 min walk
About this property
Hampton Inn & Suites Phoenix Downtown
3-star hotel located in Downtown Phoenix
Near Phoenix Convention Center and Footprint Center, Hampton Inn & Suites Phoenix Downtown provides free continental breakfast, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Downtown 77, the onsite restaurant. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
- Valet parking (surcharge), coffee/tea in the lobby, and free newspapers
- A computer station, a 24-hour front desk, and a front-desk safe
- Wedding services, an elevator, and smoke-free premises
- Guest reviews speak well of the helpful staff and location
Room features
All 210 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
- Hypo-allergenic bedding and free rollaway/extra beds
- Bathrooms with showers and free toiletries
- 50-inch LCD TVs with premium channels
- Refrigerators, coffee/tea makers, and heating
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Safety measures
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Valet parking on site (USD 41 per night; includes in/out privileges)
Food and drink
Free continental breakfast available daily
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Downtown 77
Things to do
24-hour gym
TV in common areas
Family friendly
Free rollaway/extra bed
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Guest services
Change of bedsheets on request
Change of towels on request
Daily housekeeping
Dry cleaning/laundry service
Wedding services
Business services
24-hour business center
460 square feet of conference space
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Braille/raised signage
Elevator
Handrails in stairways
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
(Video) The #1 Travel Hack Of 2020 - How ANYONE Can Get 50% Off HotelsWheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower only
Soap
Toilet paper
Towels
Entertainment
50-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Mobile key entry
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Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100.00
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Valet parking fee: USD 41.00 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 100.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix
8.8
Excellent
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 631 out of 1005 reviews" "
10 - Excellent
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Rating 8 - Good. 211 out of 1005 reviews" "
8 - Good
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" "8 - Good 21%
Rating 6 - Okay. 87 out of 1005 reviews" "
6 - Okay
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Rating 4 - Poor. 37 out of 1005 reviews" "
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Rating 2 - Terrible. 39 out of 1005 reviews" "
2 - Terrible
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" "2 - Terrible 4%
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
9.1/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Michael, Union City
Mar 17, 2023
Liked: Cleanliness, property conditions & facilities
Hampton is owned by Hilton, but don’t think it would be recognized by old man Conrad, or even Paris. Compare it not to Sheraton, but to Comfort Inn. The room was a cell: two beds, for my wife and me, but only one chair. There was no microwave. The refrigerator inoperable. There were not even proper drawers for our clothes. And there was a heavy door which slides to close the bathroom or the closet, or each halfway, but not both at the same time! We much appreciated the included breakfast. It was fair, basic motel style. But it was strictly no host. There was no one to clean the tables. You’re on your own! And the service? One morning was for sleeping in. About 9 o’clock the maid knocked. we said we would be out of the room in 45 minutes or so. And we were, but when we returned in the evening we found the maid had skipped our room entirely. The front desk gave us some cookies in recompense.
Stayed 3 nights in Mar 2023
10/10 Excellent
Jose
Traveled with family
Mar 14, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
My son and I went to the WBC and it was a easy walk to Chase stadium.
Stayed 2 nights in Mar 2023
10/10 Excellent
Sarah
Traveled with group
Mar 12, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have EXCEPTIONAL customer service! Everyone from the valet, housekeeping, front desk, and servers at the bar were over the top respectful and helpful during our stay. They went above and beyond for every guest, every chance they got! Every breakfast was absolutely exceptional, and they provided more than enough options to please everyone. Everything is well decorated, clean, and “ready to host”. Their lobby is perfect to relax and wait for your group, get some work done, grab something to eat, or just hang out! As a business owner customer service is the most important thing to me when I go somewhere. I pay thorough attention to the way I and others around me are treated by staff and I was blown away by the hospitality and service provided during our 3 day stay. Immediately when we arrived they were asking how they could help us and how our travels were. The valet went above and beyond to help us park, unpack AND take our belongings to our room for us! The front desk provided us with a toothbrush which we forgot and so much kindness. The staff at the bar went above and beyond to customize what we wanted and bring it to our room for us with the most kindness. The housekeeping staff kept everything sparkling while also interacting with customers in the most respectful and fun manner possible. I could just go on and on about how great this hotel was! I travel quite frequently and the staff are some of the best I have encountered in a long time!
10/10 Excellent
Vishwaarth
Mar 10, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2023
10/10 Excellent
Leslie
Traveled with family
Feb 28, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Feb 2023
8/10 Good
Dayana
Traveled with family
Feb 26, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly!
Stayed 1 night in Feb 2023
10/10 Excellent
Heyam, Any city
Traveled with group, Traveled with family
Feb 23, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2023
10/10 Excellent
Clara
Traveled with partner
Feb 17, 2023
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023
10/10 Excellent
CONNIE
Traveled with family
Feb 6, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and the place was clean
Stayed 1 night in Feb 2023
8/10 Good
Kelly
Traveled with family
Feb 4, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't get the room we had reserved and weren't notified until we checked in. We were told that our room choice isn't a guarantee. That was annoying, but luckily it worked out. Close proximity to everything and the breakfast was good.
Stayed 1 night in Feb 2023